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Benz1's avatar
Benz1
Neighbour
24 days ago

Great technician

I just want to compliment Telus technician John Matel who serviced my father in law account

we had weak wifi signal coverage due to a defective wifi extender which he quickly identified and fixed

he was very professional and efficient and went beyond the minimum level of service

thank you

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Thanks for taking the time to share the positive experience you had Benz! We're happy to hear he was able to solve the issue, and if you ever need help in the future please don't hesitate to reach out to us here as well.