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arbee112's avatar
arbee112
Neighbour
4 years ago
Solved

Access to Telus My WIfi

I tried to log in to the Telus My Wifi app but it won't accept my login credentials.  I tried to reset my password 2x and then uninstalled and reinstalled the app but same thing. I have devices which I put on pause which cannot access the wifi connection and I cannot clear it because I cannot get in the app / tool.

  • Though not helpful, it works for me. I suggest contacting Telus, or logging in to your account through a browser to reset or confirm your credentials.

     

2 Replies

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  • Are you able to log on to My TELUS web site or the My TELUS app using the same credentials?

  • NFtoBC's avatar
    NFtoBC
    Icon for Community Power User rankCommunity Power User

    Though not helpful, it works for me. I suggest contacting Telus, or logging in to your account through a browser to reset or confirm your credentials.