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couch_potato's avatar
couch_potato
Neighbour
5 years ago

2.4ghz doesn't work

Hi. I have the Telus Smart Hub. I've tried going to http://192.168.1.254/ and turning it on, it doesn't work. I turned off 5ghz (low and high) and 2.4 still doesn't turn on. When I look at the status overview, 2.4 doesn't have (and isn't assigned) a MAC address.

Any help or assistance would be greatly appreciated.

4 Replies

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  • Nighthawk's avatar
    Nighthawk
    Icon for Community Power User rankCommunity Power User

    I don't have a Smart Hub but I believe one of the networks that can be enabled in the settings is a 2.4GHz network specifically for smart devices. If that option is still there, maybe give that a try?

    • couch_potato's avatar
      couch_potato
      Neighbour

      Hi Nighthawk. I tried turning it on but it doesn't broadcast the network, also I've got some other Smart Devices (ie tv) connected via Ethernet so they all need to be on the same network. 

       

      Are my 2.4ghz settings correct? 

      Enable Radio - Yes

      Wireless Mode - b/g/n

      Channel - 6

      Bandwidth - 20MHZ

       

      Wireless Status

      Frequency -  2.4

      State- Disable 

      Channel - 6

      SSID Broadcast - Enable

      Encryption Type - WPA2-Personal

       

      Why does Wireless 2.4 MAC Address show as 00:00:00:00:00:00??

       

       

      • SmoresGuy's avatar
        SmoresGuy
        Icon for TELUS Team Member rankTELUS Team Member

        What Modem do you have? I will try to find some answers for you.