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SMS history
Wondering if I am able to access a log of numbers that i have texted through my online account, or if I need to contact telus. Thank you.
As dru mentioned here: https://forum.telus.com/t5/Mobility-Services/Text-Log-History/m-p/124638
While we don't record SMS content, we can provide the date and time a text message was sent or received for the past 150 days.
Feel free to connect with our Privacy Request Centre by phone to start the process:310 1000 – Option 1 (Alberta and British Columbia)
1 800 567 0000 – Option 1 (For the rest of the provinces)One other thing to keep in mind is that if the messages that were sent or received were not plain SMS, like Apple's Messages (or Rich Communication Services - RCS) sent between iPhones, there may not be a record of them as they go through Apple.
*Mod edit emphasized for relevancy*
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- Nighthawk
Community Power User
As dru mentioned here: https://forum.telus.com/t5/Mobility-Services/Text-Log-History/m-p/124638
While we don't record SMS content, we can provide the date and time a text message was sent or received for the past 150 days.
Feel free to connect with our Privacy Request Centre by phone to start the process:310 1000 – Option 1 (Alberta and British Columbia)
1 800 567 0000 – Option 1 (For the rest of the provinces)One other thing to keep in mind is that if the messages that were sent or received were not plain SMS, like Apple's Messages (or Rich Communication Services - RCS) sent between iPhones, there may not be a record of them as they go through Apple.
*Mod edit emphasized for relevancy*
