routing issue
Hi, I’m reporting a routing issue. A specific domain (jpg6.su) times out on Telus home internet and Koodo mobile, but loads normally on other carriers, VPNs, and web proxies. The site returns ERR_CONNECTION_TIMED_OUT only on Telus/Koodo. This looks like a routing or upstream peering issue. Could this be forwarded to network engineering?
Account and Phone Number Disabled
Hello, I initially set up my account/sim card on a pay as you go plan. My account and phone number are now inactive and I would really appreciate some help activating them again. In my account I am unable to add or view payment methods, any account details, or plans. Each tab is either blank or displays 'Sorry, you are not authorized to access this information.'. I'm very lost, I have tried for weeks to update my payment method but the website does not accept any of my bank cards or says there was an error try again later. I have tried calling but the ai cant help as the account and number are currently inactive. Any help would be greatly appreciated !