Transfer Your Phone Number to TELUS
Moving your existing phone number from another carrier to TELUS preserves your contact information and ensures uninterrupted service. The transfer process completes in 2-3 hours. What You Need Before Starting New TELUS SIM card Current provider's SIM card (must remain active during transfer) Previous provider's account number OR your device's IMEI number Device you'll use with TELUS Find Your IMEI Number Dial *#06# on your current device to display the IMEI number instantly. Complete the Transfer Visit www.telus.com/transfernumber and log in to your account Choose whether to provide your previous account number or IMEI number Click "Get Started" and enter the requested information Review all transfer details for accuracy, then click "Submit" Wait for an SMS confirmation from your old provider (arrives on your current SIM card) Reply "YES" to the confirmation message within 90 minutes Insert your new TELUS SIM card into your device Wait for the TELUS welcome message confirming the transfer is complete (takes up to 2.5 hours) Important Transfer Requirements Keep your current phone number active throughout the entire process. Canceling service with your old provider before the transfer completes will result in losing your phone number permanently. If You Need Assistance Contact TELUS through Facebook or visit the Mobility community forums for transfer support. You can also watch the step-by-step video tutorial on the TELUS YouTube channel for visual guidance.
Transfer, eSIM, QR
Where do I find the QR code that is supposed to activate my eSIM? I’m trying to move my mobility service to Telus while keeping my phone number, but Telus is not making it easy. I can see the IMEI2 on my iPhone, but I have no idea what to do next and I am terrified of losing my number. The reason I didn’t use the SMS option in time is because I was trying to confirm what to do and what not to do.Taking Phone Number with me from Business Mobility to Personal Mobility
I recently bought a new phone and plan under a new Personal Mobility Account. My existing phone is with Business Mobility on a Business Mobility Account. I would like to take my existing phone number to my new phone (the business account is scheduled to terminate in a couple days). This does not seem to be a number porting situation and trying to transfer the number results in an error saying that the umber is a Telus phone number, which is true. So how can I proceed and take my existing Business Mobility phone number with me to the consumer side??? I was told about "Towning it Over", but I can't find any reference to that. Anybody having any suggestions?
