Transfer Your Phone Number to TELUS
Moving your existing phone number from another carrier to TELUS preserves your contact information and ensures uninterrupted service. The transfer process completes in 2-3 hours. What You Need Before Starting New TELUS SIM card Current provider's SIM card (must remain active during transfer) Previous provider's account number OR your device's IMEI number Device you'll use with TELUS Find Your IMEI Number Dial *#06# on your current device to display the IMEI number instantly. Complete the Transfer Visit www.telus.com/transfernumber and log in to your account Choose whether to provide your previous account number or IMEI number Click "Get Started" and enter the requested information Review all transfer details for accuracy, then click "Submit" Wait for an SMS confirmation from your old provider (arrives on your current SIM card) Reply "YES" to the confirmation message within 90 minutes Insert your new TELUS SIM card into your device Wait for the TELUS welcome message confirming the transfer is complete (takes up to 2.5 hours) Important Transfer Requirements Keep your current phone number active throughout the entire process. Canceling service with your old provider before the transfer completes will result in losing your phone number permanently. If You Need Assistance Contact TELUS through Facebook or visit the Mobility community forums for transfer support. You can also watch the step-by-step video tutorial on the TELUS YouTube channel for visual guidance.
Question about Home Phone / Landline Porting
Hello, I am trying to port my ( Home Phone / Landline ) number from Rogers with Shaw over to TELUS and have some questions below that I am hoping to receive responses for so I can understand my situation and options moving forward. How long does a porting request for home phones / landlines take? Is it possible to have the porting request process sped up? Is it safe to cancel my Rogers with Shaw ( Home Phone / Landline ) plan once TELUS submits the porting request and the request is pending/in progress or do I have to wait until the TELUS porting request is fully completed? Thank you to all who had taken the time to read this.
