geolocation
2 TopicsCertain apps sense that I am not in the correct province
Ever since joining Telus a few months ago I have been having trouble with certain apps and websites not accurately getting my location (Toronto, Ontario). Some apps have no problem seeing exactly where I am when I am on mobile network while others sense that I am in Quebec and load in french. When I am at home and connected to my home network it all works fine so I do not think its an issue with my phone (iphone 15 pro max), although I have tried resetting all of my location settings to fix the problem. Anyone have any idea how to fix this?1KViews0likes2CommentsTELUS TV+ Geolocation Feature FAQ
Learn how location services work with TELUS TV+ and ensure uninterrupted streaming of your content. Why Location Access is Required Ensures compliance with content licensing agreements Verifies streaming occurs within Canada Provides optimal streaming experience How to Enable Location Services Apple (iOS) devices: Open "Settings" Go to "Privacy & Security" > "Location Services" Toggle on if needed Find "TELUS TV+" Select "Allow while using the app" Android devices: Open "Settings" Go to "Location" Toggle on if needed Find "TELUS TV+" under "Location services" Select "Allow while using the app" Important Notes Content unavailable without location access Streaming restricted to within Canada Only admin profiles can change location settings Troubleshooting Location Errors Check these settings: Device location services are on TELUS TV+ has location permissions You're within Canada Privacy Information Only approximate location used Data not stored or shared Used solely for Canadian content verification When to Contact TELUS Contact TELUS support if you experience: Persistent location error messages Issues enabling location services Questions about content availability Concerns about data privacy Version Fr203Views0likes0Comments