easy roam
4 TopicsTRAVEL PASS is not real
All though Telus' webpage says the Easy Roam Travel pass is available it is not. Only option is to pay the $18/day for Europe.. When I finally got a callback from the support line; the only they could tell is that the webpage is not up to date and the EASY pass is no longer available57Views0likes0CommentsMobility Travel Checklist
Planning to travel? We've compiled this checklist to ensure your TELUS Mobility services are ready for a seamless experience abroad. Easy Roam Add Easy roam and take your plan with you abroad. Vacation Suspension If you don't need one or more of your mobile devices, consider a Mobility Vacation Suspension. eBilling and Pre-Authorized Payments Sign-up to view your eBill online from anywhere in the world as well as enabled or modify your pre-authorized payments. Forgot all of the Above? Reach out to us over on our Facebook account or send a private message to our TELUS_Support handle here and we'll be around to help! Have home services too? Here's our home services vacation checklist. FR version50KViews0likes0CommentsTraveling with Easy Roam
With Easy Roam, you can utilize your current rate plan's data & minutes and stay connected while traveling. Below are some steps on how to add Easy Roam as well as important points to consider when using it. Adding Easy Roam: From the App: Go to Usage Tap on Easy Roam Enable the feature. Via Text Message: Text TRAVEL to 7626 You will receive an SMS with instructions, reply with EASY. Some considerations: When am I billed? The Easy Roam rate will be billed until 11:59 PM of the day you activated the feature. This would be considered 1 day's usage. What if I don’t want Easy Roam? If you don't want the Easy Roam feature to be active the following day, we recommend you disable Data Roaming, and turn on Airplane Mode. How do I call back to Canada? It depends which country you’re in. To place a call, check out this helpful site for dialing instructions: www.howtocallabroad.com To send a text to contacts in Canada while travelling, follow the same number format as if placing a call. Is there anything I need to do when I return home? When you return from your trip, you do not need to disable the Easy Roam feature as you will not be billed for it when in Canada. Version FR28KViews0likes4CommentsEasy Roaming in US can't make or receive phone calls
I'm using easy roam for the first time in the US and discovered that I can't make or receive phone calls. If I make a call, it rings once then drops. Receiving a call, as soon as I answer it, the call ends. I've checked every option I have on my phone that relates to calling, roaming, blocking calls, etc. and nothing would cause this action. Even *611 doesn't work. FYI, I have a Samsung S21 5G. Data roaming works just fine, bluetooth, wifi, nfc all work. local network is AT&T. I'm waiting on telus chat, and it keeps bouncing me to the end of the queue - I was 3rd in line, now I'm 16th, again...Solved12KViews0likes6Comments