How to set up new iPhone 17 on Telus
I hope to help someone runs into this scenario: buy an iPhone 17 from Apple and convert old Telus phone with physical SIM. This is the right process to migrate to the new phone, which I found after one very frustrating day: buy the new phone from Apple. go to Telus store and buy an e-SIM ($20+tax). start new phone and migrate the old phone to the new phone (wait for all the apps to be loaded). Now all is transferred, except the SIM/ phone number. Go to the MyTelus site and link the e-SIM to the account number for your phone, provide the SIM number (19 digits). This links the e-SIM to the phone number. This is the navigation path in MyTelus: Plans and Devices -> Select Subscriber -> Swap your SIM Card -> I want to transfer my number to a new physical SIM or an eSIM QR code voucher Go to the new phone and Add the eSIM (Settings -> Cellular), scan the 2D bar code on the eSIM card. Wait to be activated; you may need to restart the new phone. Wipe off the old phone. Some things to note: Apple store people minimize the complexity, cost and time in migrating from physical SIM to eSIM and pass responsibility to the carrier. iPhone 17 does not have physical SIM any more, iPhone 16 is the last iPhone in Canada to have physical SIMs. eSIMs cannot be transferred at Telus between phones. Having an eSIM on your old phone does not help. Makes no sense to convert the physical SIM to eSIM on your old phone. Procedure listed on Telus website to convert from physical SIM to eSIM doesn't work. Telus AI phone is a nightmare, ask to talk to a human and bypass AI. Chat is also borderline useless as you get bounced between incompetent and competent people, and they drop and pick up the chat randomly. Telus store people don't know the procedure, as they receive incomplete information, but at least they try.How to transfer prepaid eSIM now that Android eSIM transfer has been disabled?
I was previously able to transfer a prepaid eSIM between Android phones using the Android eSIM transfer feature but it appears that functionality has been disabled by Telus. How can I do the transfer now since the app has very little functionality for prepaid. Thanks, BrianJe passe d'un iPhone 6s Plus à un iPhone 17 (SIM/eSIM) ?
Bonjour, Je possède actuellement un iPhone 6s Plus avec une carte SIM physique, et je prévois d’acheter un iPhone 17. Comme je sais que les nouveaux iPhone utilisent uniquement des eSIM, je me demande quelle est la démarche à suivre. Dois-je vous contacter ou me rendre en magasin avec mon nouvel appareil, ou est-ce que la transition vers l’eSIM peut se faire directement depuis mon compte Mon TELUS ? Merci d’avance pour votre aide.
Delayed Receipt of 2-factor Authentication Texts/Calls
My phone is extremely delayed when receiving 2-factor authentication texts, which has been happening since I set up/connected my new Pixel Watch. Prior to this, I'd receive them pretty much instantly, but now they take up to 10 minutes (at which point they are no longer valid). It's occurred with multiple websites: shopping, banking, insurance, and MyCRA. Other texts and calls come through no problem, as far as I can tell. My phone SIM and my watch's eSIM appear to have been assigned different phone numbers in my account, so I'm wondering if that is affecting it somehow?
