Hi Joanne,Glad you got it sorted out! Thankfully ours is still recording. We have 3 boxes and I was restarting the wrong one all the time. Turned out it was not the “main” one so restarting did nothing. The main one is in a different room and we don’...
Not sure, I was on hold for quite a while and my box was shut down while I waited and eventually they came back on and said to try it. So whatever they did remotely worked 路:female_sign: