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Friendly Neighbour
Joined 2 years ago
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Re: TV-21T Box Won't Wake, Have To Reboot Every Day
Our new replacement Telus android box turned up today and it's a different model (smaller) and power supply type. The new one uses a standard USB-C connection for power, so it looks like they did sort all this out and newer issued units perhaps don't have the same issue with the old power adapter causing issues.2.4KViews0likes0CommentsRe: TV-21T Box Won't Wake, Have To Reboot Every Day
Thanks for the Amazon link on the power adapter, and to Rocky3 for the earlier tip on this issue. Our box after 6 months now won't boot up about 50% of the time. After an hour on the phone doing the diagnostic dance we have another T21 android package on the way in the next 3 to 5 days. I was curious if just replacing the power adapter would work, and it just turned up (Amazon same day delivery, feels so bad it's good etc) and yep - all works fine again. We'll keep the new box when it turns up, return all the old things and just use the more reliable oem power adapter now I guess. Telus should probably do something about this really..2.2KViews0likes0CommentsRe: New telus android Box HDR issue
(Apologies for the double post) One thing that helped me, so wanted to share, was that I found out my TV has individual HDMI mode settings per input. So for the Telus Digital TV to turn off the limited colour range HDR display I've set that input to HDMI 1.4 compatibility. The Telus Android TV will then not output HDR as HDMI 1.4 is more a 'fall back' mode. This has really improved the picture/colour range and I'm happy now. Hope that helps others.6.3KViews1like0Comments