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Joined 4 years ago

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Re: 5G+
I thought I could get the 5G+ icon to appear on my iPhone 12 mini by switching to the physical 5G SIM (I was using a super old SIM up until today). My plan includes 5G+ speeds (up to 2Gbps). Fastest speed I could get today was 375 Mbps download / 76 upload. Is this 5G SA?
3 years ago Place Mobility
7KViews
0likes
1Comment
Re: dual-path communication failure
A router restart fixed this for me.
3 years ago Place Security
9.3KViews
0likes
0Comments
Re: dual-path communication failure
This error message just started today for me. The pannel shows that it is connected to my home WiFi and nothing changes when I try and re-connect to WiFi. I ran a test of my router and it checks out. Also ran a WiFi connection test of the Qolsys panel and it came back okay. I will call tech support later this week. Please share if a solution is found.
3 years ago Place Security
9.5KViews
0likes
0Comments
Re: Home Security - Online Bill Notification
Does Telus charge the 1.5% credit card processing fee to payments made with credit cards on home security accounts? I don't see the alert when I chose the credit card option. I do see the alert on my mobile payment site.
3 years ago Place Security
3.6KViews
0likes
0Comments
Re: Home Security - Online Bill Notification
Hi. I have Telus mobile phone and home security. Two seperate accounts. I have both these accounts listed within My Telus. My mobile bill only has mobile info and costs - nothing about home security. I have "online bill enabled" on my home security account but no online bill is showing up in my email mailbox. Email is correct - nothing in spam folder. Any other ideas?
3 years ago Place Security
4.1KViews
0likes
2Comments
Paperless Billing Notifications Not Working for Home Security
I am signed up for paperless billing on both mobile and home security. Mobile bill comes via email every month. For some reason my home security bill never arrives. I have double checked the email on file and it is correct. I even tried to add my mobile number to receive a text alert but all I get is "sorry, something went wrong on our end. Please try again later." Telus please fix this so I don't miss paying my bill.
3 years ago Place My Account
1.9KViews
0likes
1Comment
Home Security - Online Bill Notification
I'm not receiving an email when my home security bill is ready. Mobile bill is coming through. Email address is correct. Any ideas?
Solved
3 years ago Place Security
4.1KViews
0likes
4Comments