I have had really bad experience with Telus for solving the cable issue sice three day ago without fixing the problem until now! We still have inter outage now. Their efficiency is really low and horrible coordination between different departments! T...
Were you charged on the onsite support? We have had the quite similar issue since the end of January. The internet was disconnected once for a while. We have been dealing with Telus virtual supports since that. Every time, they reset the firmware r...