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snguyen51
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Stream+ unavailable after transferring number
I transfer a number from Telus to Koodo. There was a Stream+ subscription with the number from Telus. The subscription got cancelled. I then tried to subscribe to Stream+ with another number that I have with Telus. I kept getting an error. I asked a rep to add it to my account. I could activate Netflix but Apple TV. I got an error saying not available and try again later. I contacted CS and they had no idea what went wrong. I am suspecting the Stream+ was not properly deactivated when the number got transferred. The system thinks that I still have the subscription. If there is any backend tech, please reach out. I need help. Thank you.2.3KViews0likes2CommentsBad Telus driver
Look at the video of your bad driver! https://youtu.be/Dk5vynMDYCg At the intersection of Cy Becker Blvd NW and 167 Ave NW on May 20, 2022 at 2:29:46 PM. I was travelling Eastbound and was ready to turn left to Southbound. The Telus truck had a stop sign travelling Northbound on Cy Becker Blvd NW and wanted to turn left to 167 Ave NW Eastbound cut right in front of me. I had the right of way. The truck was supposed to wait for me to clear the intersection.Solved2.3KViews0likes1CommentRe: Call from Telus loyalty program? Potential spam?
I also just got a call from the (825) 509-3638 claiming they he was a Telus employee with promotion. He had no accent and was fake nice. He wanted to confirm my last name and address. I provided my last name because he knew my first name for some reason. I provided my house number without the street name. He insisted to ask for the street name. I explained to him that there were a lot of scams out there so I would not give out my complete address. He told me that I could look up the caller ID and verified it. I advised him that nowadays everyone could change their caller ID. Then I said goodbye and hung up. If you receive a call from Telus and told you that you needed to provide the address and personal information before offering a promotion, then you should hang up. Besides, block the number so they cannot call you anymore.16KViews1like0Comments