TELUS Neighbourhood

Koroushsensei · 07-17-2020

i moved my number over to telus on july 9. i thought my cycle will start that day. today i got my first bill. telus charged me $15 partial charge because my cycle starts on the 15. when i switched to telus no one told me that my cycle starts on the 1...

Koroushsensei · 07-16-2020

New customer here. Called customer support and it is more than 1 hour wait. Did Telus fire most of their call centre employees

Koroushsensei · 07-10-2020

Just joined Telus and I see Telus created a folder in iCloud. What the hell is it? Can I delete the folder

Koroushsensei · 07-17-2020

I was with same carrier for 20 years. I don’t do contracts. Always bought my phone outright so never dealt with upgrades. When I changed my plans I never saw partial charges

Koroushsensei · 07-17-2020

I was with my previous carrier for 20 years. So didn’t know carriers did this

Koroushsensei · 07-17-2020

I assumed by cycle will start the day I transferred to Telus. No of the Telus employees told it wasn’t

Koroushsensei · 07-17-2020

I assumed my cycle will start on the day I came to Telus. Not 5 days after. The fact Telus employee never told me is why I’m pissed

Koroushsensei · 07-17-2020

I was not told there will be a charge or that my cycle starts on 15 instead of 9

TELUS Neighbourhood

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