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Berner
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Re: 20 years straight with Telus spent over $20,000 = 0 in loyalty benifits
Although I can understand the feeling of not being appreciated, I also know TELUS and other providers are running a business. My family, friends, and myself have been a customer of Rogers, Bell, and now Telus. They always have me (the tech of the family) research and see what deals they can get. In my opinion, I feel that the TELUS loyalty department does a good job as far as providing solutions. They may not give us exactly what we want, but they will provide you with discounted plans, or as you mentioned $100 off a new device. They offer other things too, it just depends on how much info you provide them so they can formulate the perfect setup for your needs. For example, if you have TELUS Mobility & Home Services, they have additional discounts they can add. If you add Telus Smart Home Security, or ADT by Telus, you are eligible for even more discounts. I too remember the days of FREE phones, however if you look closer, it makes sense why phones are no longer "FREE". In the past cellphone providers hid the cost of the phone financing in the plan itself. TELUS is taking a more transparent approach by separating the plan costs & financing. If we look at the price of phones a few years ago, they were under $800. Now we have phones hitting the $2000 mark. Its much harder for them to offer "FREE" phones. If we look at contracts a few years ago, they were 3 years long, now they are only 2 years. That's one less year in a contract, and 1 less year to split the financing costs. I'm sure if phones dropped down to the $800 mark, contracts were restored to 3 year terms, we would be seeing some possible "Free" phones. What Is Loyalty? If I ran my own business, I would think the role of a loyalty department is to retain their clients, and offer better pricing or features compared to the competition. If a $100 discount on a new device is a cheaper option than leaving to Bell or Rogers, than I believe they did their job, although I would want more savings... I also have to remember TELUS is a top-tier provider, same with Bell, and Rogers. TELUS loyalty does a great job at beating their prices. Where things get tricky is when you want a top-tier provider to give a loyalty discount which matches or beat a mid-tier provider such as Koodo, Fido, or Virgin. It's now a comparison of Apples and oranges. Mid-tier providers pricing is lower, but they all have the same motto "pay less, get less". With all of these mid-tier companies, they charge for lots of features that TELUS includes for free. Mid-tier providers charge you a fee when you call their phone support, they have lower priority when connecting to towers, higher upfront costs on devices, you cant share data, and you loose bundle discounts, and so much more. I wish you the best of luck with whichever direction you choose to go 🙂4.6KViews0likes0CommentsRe: Boost wifi
Hi JujhaarSekhon, I'm not sure exactly what your asking, which booster you are referring too (black one included with install, or the White Telus Boost WiFi, so here are multiple scenarios. 1. You would like to connect your PS4 to booster #1 using an Ethernet cable. This will work, and will increase the Up/Download speeds. 2. You would like to connect your PS4 to your booster #1 using WiFi (and preventing PS4 from connecting to booster #2) Your PS4 should automatically connect to a Booster with the strongest signal. If you still want to ensure your booster is only connecting to booster #1, you can... Ensure booster #2 is far away from PS4. You may be able to (depending on the type of booster), login to the booster using its IP address, and blocking the MAC or IP address of your PS4 on booster #2. Hope that helps 🙂3.5KViews0likes2CommentsRe: Turning off WiFi on a PureFibre modem
How To Disable WiFi On Your T3200 Modem 1. Using a web browser on any device, go to http://192.168.1.254/ 2. Login using the username admin, and the password. Password is displayed on a sticker on your modem. Its the smaller password on the lower left corner. 3. Select Wireless Setup Located on the top of the page: Home, Status, Wireless Setup 4. Look for Wireless Radio, and click the circle button next to Disable. 5. Click Apply. Your all done 🙂14KViews1like0CommentsRe: Call Control
TELUS is happy to announce that Call Control has officially been released on Mobility. To enable Call Control: 1. Login to your TELUS online account HERE. 2. Click Plans & Devices (Along the top row: Overview, Billing, Usage, Plans & Devices). 3. Click the phone number you wish to add Call Control. 4. Click Call Control (Under the title "Mobility plans and devices" You will see the text: "Plan", "Device", and now "Call Control").6.3KViews1like0Comments