April
I have been getting conflicting messages when talking to Telus on the phone. How do I contact Telus via email so that I can have something in writing regarding my contract conditions?
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April
Gotcha. They don't have a dedicated contact email address, so you'd need to reach them via their direct toll free number.
April
Which specific team are you trying to reach?
April
The home security team
April
Gotcha. They don't have a dedicated contact email address, so you'd need to reach them via their direct toll free number.
April
That doesn't help with conflicting verbal messages, and there is no accountability on Telus' behalf. Room for improvement on this front.