Wednesday
Cannot login using smart home plus app on iphone 14 pro. Same login credentials work for My Telus and other Telus connected apps except Smart Home + app. Have been calling customer support for last 10 days but no one seems to have any clue and just keep transferring you over from one department to another. They got me to reinstall the app 10s of times, reset the password so many times, try in a different phone, unlink and link all accounts etc. everything was tried already for more than 10 days I cannot login to smart home plus app. That’s the first time I had got a security camera service called Home View. When I try to login using same credentials which work on MyTelus it throws error “ Something went wrong.
Please tap retry or get support” #HomeView #SmartHomeplus
6 hours ago
That's definitely odd. We'll send you a private message to discuss further.
If our reply resolved your issue, please click on Accept as Solution to help others in the community.