cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Slim Door bell camera stopped working

seb774
Neighbour

Started flashing orange out of nowhere - wifi was fine for all other devices. Did a power cycle on the doorbell and wifi reset on my network, no change.. still flashing. Removed the camera from my mobile app (which I guess removed it from my account?) and it reset itself somehow and back to blue ( selected colour ) - however, it cannot be added back to my listed devices without a reset via access point mode (or so I understand it). The instructions say to hold the button down until flashing red/green, and connect to the AP for the doorbell from the app. This never happens (upwards of 40 seconds holding the button).  Any advice? 

1 REPLY 1

Dimo-X
Moderator
Moderator

Hi Seb774, though I don't have the slim door bell, that does seem peculiar. Did you already check the https://bit.ly/3PFWI3o site for various light indicators and what they mean? Assuming the firmware is updated to the latest version (firmware version 3062), might be best to call them at 1-855-255-8828