Hey @Teresa56, sorry that you felt that way after your recent experience. We certainly wouldn't want anyone to feel that way after an interaction with any representative of TELUS. Can we trouble you to connect with our social media team (and refer to this post) so that we can take down your info and forward it along for feedback?
I had 2 gentlemen come to my door today to sell security system even though I said no not interested he was very persistent and almost intimidating and made me feel uncomfortable that he would not accept no as an answer . I had to shut the door just to get him to go away
When it comes to uninvited strangers showing up at your door there is no requirement to have them accept "no" as your answer. Your answer is your answer, especially at your home.
I always close the door while I'm saying no without waiting for a reply. You should not feel bad for closing the door, especially if they made you feel uncomfortable.