Real or Scam

[Cessford]

I received a telephone call June 25/24 around 5:10 p.m. from a male identifying himself as Johnson at 778-652-6776. He said he was from the Telus Loyalty Department and offered a 40 percent discount on our monthly mobility bill for one year. He asked for our last monthly bill amount. I did not give it to him. We asked for his name and phone number, which he provided and I listed above. I suspect this is a scam. Please advise.

Sheila

[Nighthawk · Accepted solution]

It's a scam. If it was the Loyalty department, which isn't even the real name of it, they have full access to your account. Also Loyalty doesn't cold call people offering new plans.

The 778-652 NXX is also controlled by Iristel. That's a VoIP telecom provider that owned the NXXs that overseas scammers have used recently pretending to be Telus and various other Canadian companies. This is not the first Iristel NXX that has popped up here in the last week. Another was used as part of a fake job offer scam by overseas scammers.