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Purchased home security system

grahamlacruz
Neighbour

Hi everyone, I purchased the home security system.  Overall, it works great.  We have only one year left on a 3-year contract.    

 

However, since we signed, Telus has hounded us with our mobile phones asking us to switch.  The phone calls come out of the Philippines and don't stop.  We have 2 different numbers sometimes we get 2 phone calls per day.   This is such nightmare!   We've asked them to stop but they don't.    

 

Any suggestions?   I'm contacting a lawyer as I thought this kind of harassment was illegal in Canada.  

2 REPLIES 2

FuzzyLogic
Community Power User
Community Power User

Have you tried blocking them with Call Control?

 

Block spam with Home Phone Call Control | TELUS Support

Call Control for mobile devices explained | TELUS Support


Just a long time customer hoping to help.

The phone calls are coming from the Philippines and I believe they have 100s of numbers.   I filed a CRTC Complaint against them today.