Dear Team,
I am writing to express my deep frustration regarding the new service installed on February 20, 2025—specifically the camera system—which has not worked since installation.
Despite multiple calls, follow-ups, and even speaking with members of your management team, there has been no resolution or meaningful response. This delay has severely impacted my business, which has been effectively on hold since the installation date due to the lack of service.
This situation is completely unacceptable. I trusted to provide reliable service, and instead, I have experienced nothing but ongoing issues and lack of accountability. I am requesting immediate action to resolve this matter without further delay.
Please treat this as urgent and contact me with a solution promptly.
Sincerely,
Mini
