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Not capturing person ringing doorbell

Neighbourly
Neighbour

What is the point in having the alarm if someone rings the doorbell camera and it does not capture who is at the door. What am I supposed to do? 

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1 REPLY 1

TELUS_Support
Official Support Team
Official Support Team

It could be an issue with the connection to your Wi-Fi. Have you had the chance to speak with our SmartHome Security team about this?


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