Migrate from alarm.com

[bcandme]

Hi there - I am with alarm.com. I have been caught in password hell cycling between being asked to change my password on the telus site, I change the password and then it does not recognize the password. Is this a system issue or something i can fix. 

yes i checked if the caps lock button was on. 

Thanks!

[NFtoBC]

Try logging in at MyTelus, and then selecting Security from the top line options.

[bcandme]

And when i reset the password the system does not recognize it...