cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Doorbell camera notifications non-stop

CThomas
Neighbour
Hello,
I'm getting non-stop motion/video notifications from my doorbell. I have it set to doorbell push only, Mon-Fri, and "Do not send notifications that occur within: 45 minutes". If someone is standing on my door step, I'll get 20 notifications in 5 minutes. That includes motion even though it's not selected.
This is really frustrating and I'm starting to regret switching to Telus security.
2 REPLIES 2

NFtoBC
Community Power User
Community Power User

I agree this is frustrating, and I’m happy I’m not experiencing the same. Try disconnecting and reconnecting your doorbell, or reinstalling it in your desktop.

NFtoBC
If you find a post useful, please give the author a "Kudo"

It's 2025 and it's still a problem. Doorbell camera motion detection means constant chimes during any sort of wind that moves tree branches. And it's impossible to turn off. Unchecking does not work. I note that I am now number 14 on the frustrated list.