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Telus TV+ groundhog day can't log in.

Friendly Neighbour

I can't log in to Telus TV+ on either my iphone 14 or my ipad for the past 2 days.  I have tried everything suggested and still no luck.  keeps telling me to log in then I log in and again tells me I am not logged in.  Groundhog day.  Who do I call?


Community Manager
Community Manager

Very sorry about that! Give our team a call at 1-888-811-2323 as it may be something associated with your profile that needs correcting by our team!

TELUS Team Member
TELUS Team Member

Hi @lp1212 


Have you tried logging out of the TV Provider setting on iOS? You can access this via Settings --> TV Provider, and make sure TELUS is unchecked. Then log in manually to the TELUS TV+ iOS app using your My TELUS username and password. There is a discussion of this in another thread: