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Unable to redeem free Disney+ Standard, error at checkout

Cloaker
Neighbour

Hi, when I go to Entertainment > Disney+, I do see the $0 Disney+ Standard. When I click Add, I get the following error:

"Disney+ Standard has encountered a promotion error and cannot be added at this time. Please make another selection."

 

It does say the following on the promo: 'You save $25.98/mo. for 24 months'.

I have an EPP account with 2 lines on 5G+ Premium mobility plans. Maybe I'm eligible for 2 promotions, causing the error?

 

Anyone have any idea how to fix this. I've spoken to multiple Telus support reps, and no one has any idea. Thanks!

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