Forum Discussion
Transferring Phone Numbers Between Telus Accounts
I am so frustrated. For days I have been trying to transfer my old phone number, which I have had for about 10 years, to my Telus account. The only problem is that it is currently linked to my parent...
El-Eric
Community Manager
Community ManagerHey maiabean what you are looking to do is a "transfer of ownership".
The way I recommend doing it is calling in to us with your parents at the same time, speak to the agent that they give first name last name permission to take the phone number.
You then tell the agent you have the account number 12386782 or whatever it is and that you wish to take the phone number.
You can also visit a TELUS location with your parents and get the representative to call in to their support team to have this done. Both parties will need to provide a piece of ID
