November
November
That's definitely not the experience we want our customers to have! I'll send you a private message to discuss further.
January
January
I have a similar issue, but at least I was able to get the labels and send them.
HOWEVER, 2 phones, Canada post delivered and got signatures on Dec 29.
One is in "evaluation" since Jan 4
the other still just says :
Device return in transit
We’ve received confirmation that you’ve shipped your device. Once we receive your IPHONE 12 64GB BLUE, it will be evaluated. It may take 3-5 days for the assessment to be completed.
My 30 days is now half over, What is going on???