slow and weak wifi in large house

[yeeet]

so i recently moved in to a house with roommates the modem t3200m is downstairs main floor and my room is 2nd floor on my pc i get a really bad connection (i mainly use it for gaming) and wifi on my phone hardly works i do have a coax cord in my room i want to know what i should do so wifi and the coax moca can work in my room.

sorry if i’m not making sense kind of new to this.

[MetaBotNot]

We also had weak wifi coverage and reported this to Telus.  There first solution was to install a Extender which plugged into the T3200M.  This helped a little but, was still not good enough so they came back and used the existing coax cable jacks along with MOCA boxes.  I would try getting Telus to implement the MOCA box fix.  There was no charge for any of the visits and the hardware.

[Dimo-X · Accepted solution]

Hi faze2wat, as MetaBotNot mentioned you may need to try an extender/booster first. Give TELUS a call and they should be able to set that up for you.