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"home wifi network"

Krage
Neighbour
I have never been able to access my boosters or change my network password. Every time I go into the app, it says these features are only available on your home network. I'm on my home network.
I've done the reset wifi hub, reset phone, clear cache on the app, uninstall the app, everything. No idea why it doesn't recognize that I'm on my home network
1 REPLY 1

NFtoBC
Community Power User
Community Power User

Try accessing your main router from an ethernet-connected device at 192.168.1.254 and reset the password there.

 

NFtoBC
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