Forum Discussion

Neighbour

2 years ago

Why can't i get a hold of anyone? Its been over 2 hours

Icon for Official Support Team rank

Official Support Team

2 years ago

Sorry to hear you had difficulties reaching support. You could try using our chat service on telus.com/chat

Related Content

Anyone elses plan change?
My internet plan changed without letting me know. Isn't that against there contract?
Solved
Chryaclus
3 years ago
3.8KViews
3Comments
After 2 hours with support...call disconnected, no call back.
Called regarding question on my last bill that was way too high and when finally got to the dept of escalation, they just hung up on me. Ok fine sh...t happens, called back, another dude (with lots c...
Solved
ilusha55
2 years ago
1.8KViews
2Comments
Anyone??
Telus forgot to add my easy payment to my account years ago, no notice no phone call no nothing. All I got was a letter from COLLECTIONS for $2200 I have repeatedly called Telus to figure out w...
NF872
9 months ago
981Views
4Comments
Internet stops working every hour for 1 minute
Upgraded from 150MBPS to 1Gig internet and it has been my biggest mistake ever. The old T3200 Modem could not get speeds over 90MBPS up/down. A telus service technician came in and installed the te...
Solved
jareehd
6 years ago
10KViews
9Comments
Ported 10 hours ago - not able to send or receive SMS - no error message
Ported 10 hours ago - not able to send or receive SMS - no error message Tried Sim card in several devices - same result. Telus 24/7 support phone is just a robot that tells me they are closed... s...
Solved
juanr
2 years ago
3.9KViews
5Comments