Telus Wi-Fi Hub and Apple Homekit

[giantbrownguy]

Hi gang,

I upgraded my service to gigabit a while ago and got the Wifi Hub modem (the new white one) along with it. It’s in my garage but I’m finding, since getting the modem, my HomeKit devices (door lock and garage door opener - both within 25 feet of the hub) are slower to respond and show their status. Has anyone seen anything similar and/or have an idea on how to resolve?

Thanks!

[NFtoBC]

Move the hub closer?!?

The garage would not be my choice of location for the centre of my wireless network!

[giantbrownguy]

It’s actually as close as anything could get. I have two boost units in my house that are connected via Ethernet. Hence my confusion. The only difference is on the T3200 I didn’t like the wireless performance so I turned off the modem’s wireless and only used the boosts. Once I switch to the Hub, performance dropped.

[NFtoBC]

Wi-Fi is turned on at the Hub?

[Aryan]

Hey got a question
I am actually buying some smart switches
Assuming since most smart devices connect on 2.4 ghz, were u able to send command to them when your phone was connected to the boost wifi
Thanks

[Nighthawk]

@Aryan , you've already posted twice that you have a T3200 and not the Telus Wifi Hub. They are definitely different devices, especially how wireless frequencies are set. The T3200 is more beneficial if you need 2.4 specifically. You were also referred to check with the device manufacter as to their support for control over multiple SSIDs, their third party app and HomeKit.