Forum Discussion
TELUS customer service is horrific. Time to go elsewhere?
Right now my cell phone stopped connecting to the telus network. As a result it has taken me a 45 to sift through the ai gate keepers prompt's just to speak to a real person, all while telus ai tries...
TELUS_Support
Official Support Team
Official Support TeamWe're sorry to hear about all these difficulties you've experienced with both tech support and billing. Please send us a private message, and we’ll work to get you the assistance and follow-up needed to resolve these issues as soon as possible.
your customer support service is terrible long wait times hours and hours of wait time music constantly being transferred to another office in another province I wanted to sign up for your internet service but I’ve been trying to contact someone for a week now but I can’t contact to anyone at the Ontario home internet office
