07-02-2022 01:43 AM
07-02-2022 02:05 AM
Did you try phoning Telus instead? Might get better results.
07-04-2022 09:37 AM
Hi Evan2, if the matter is time sensitive or urgent then calling in as Nighthawk mentioned or utilizing the TELUS Virtual Assist to connect with a live chat agent would be best way to go in this case.