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Movc adapter activation

Teevee8899
Neighbour

I have one Moca adapter (ECB6200) in usage on one of my tv's. I recently got 2 more adapters and would like to enable two more outlets. Online service says I need to reconnect wiring outside at the box located on the side of the house to do this.

What is involved? Is this self doable?  Why weren't all coax outlets connected when I switched to optik internet?  

1 REPLY 1

TELUS_Support
Official Support Team
Official Support Team

When setting up multiple MOCA adapters, the wiring needs to be properly connected at the outside box to ensure all coax outlets are properly linked to the network. It's possible to do this yourself if you're comfortable working with the coaxial cables. Regarding the Optik Internet installation, not all coax outlets are necessarily activated when your service is set up. Often, only the primary outlet for your set-top box is configured, while additional outlets need to be manually wired or activated.


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