Now heading into day five of an internet outage. Yes, five days of zero internet. And I live in Burnaby, not in the middle of the wilderness! I am trying to connect with clients via online platforms and use my email and the many other things I randomly use the internet for. No TV, no streaming, no laptop usage, no connection at all. I’ve called Telus three times, had virtually the same response “there is an internet outage. It will be fixed soon.” I am livid! I am so angry. Useless company with no interest in customer service. This “outage” is costing me my income. Oddly enough, they don’t even list any internet outages! So someone is lying, either the person in the phone with me or their website. I don’t even think anyone is working there. This is unacceptable. Is there really an outage? Does anyone there give a sh-t? How does an outage take five days and counting to fix? There is no way this company should still be in existence. Thanks to Telus, I can’t make an income this week. Good luck getting me to pay your bill. Shaw/Rogers, I’d be happy to sign up!
