Burying a line isn't tech support. The repair techs that come out would usually submit the request. Getting a rural line trenched in, at least pre-covid, had massive wait times (years). A family member has an acreage so I'm familiar with what happened in their situation. For roads on private property, if there's a pre-existing conduit that meets all of the minimum requirements, or if there can be or is an open trench ready to go, getting Telus out to run the line through it can be fairly easy. Just depends on how soon a lineman can get booked. The delay in all other cases is the time it takes to get a crew out to put the trench in to either drop the line in or to drop a conduit in.
Questions:
- Is the gravel road on private property, a driveway, or is it a public road?
- Who owns / controls the road? (individual, county, etc)
- Is the line connecting the house to the phone lines along the roadway or is the damaged line one that runs along a public road?
- Are there power poles / telephone poles on the property?
- If private property, do you have any equipment that could potentially dig a narrow trench to either drop the line or a conduit in to?
If you find a post useful, please give the author a "Kudo" or mark as an accepted solution if it solves your trouble. 🙂
