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Free Unlimited Internet
I received a mail telling me I was nearing my limit, so I went to look at upgrading. On the welcome page it says I can get unlimited internet free if I'm on a 2-year plan. I am on the plan but can't f...
- Just type "speak to person" and that should get you a real person.
The Chat link is available on many pages during the Chat service hours. You should see the icon in the lower right corner off the My TELUS logon page as well as many other pages.
Ok yes that's just a bot that can't seem to understand my question. Is there no actual customer support?
- Just type "speak to person" and that should get you a real person.
- I had no idea! I sent an email so I'll wait for a reply. Good info if I still need to contact them. Thanks much! 💖
I've never contacted them via email. Email has it's advantages over Chat especially if you are on the go and multi-tasking.
Let us know what how quickly they respond.
As for the Bot on Chat, it's has limited smarts but it is usually obedient if you ask for a real person. :smileywink:
