09-13-2023 11:01 AM
Does the FXA5000 Smart Hub have internal battery backup in case of a power outage?
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09-13-2023 07:17 PM
@mrrob77 Does the Telus FXA5000 have any internal battery backup in case of power outage? Do I lose phone and internet service during a power outage?
The long and the short answer is no, the FXA5000 does not contain battery backup of any sort. There are however a couple of solutions. First you could always add a UPS to your system to ensure at least your hardware has power.
The caveat of course is if it is a neighborhood wide power outage the likelihood of any signal getting through would be minimal.
I always keep a cell phone handy just in case. Regardless if you have or don’t have a phone plan, 911 in case of emergencies is always available regardless of the phone status.
Hope this helps, cheers
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09-13-2023 12:19 PM
Does the Telus FXA5000 have any internal battery backup in case of power outage? Do I lose phone and internet service during a power outage?
09-13-2023 01:25 PM - edited 09-13-2023 01:29 PM
Have you tried unplugging it to see what happens?
09-13-2023 07:17 PM
@mrrob77 Does the Telus FXA5000 have any internal battery backup in case of power outage? Do I lose phone and internet service during a power outage?
The long and the short answer is no, the FXA5000 does not contain battery backup of any sort. There are however a couple of solutions. First you could always add a UPS to your system to ensure at least your hardware has power.
The caveat of course is if it is a neighborhood wide power outage the likelihood of any signal getting through would be minimal.
I always keep a cell phone handy just in case. Regardless if you have or don’t have a phone plan, 911 in case of emergencies is always available regardless of the phone status.
Hope this helps, cheers
If you find this post useful, please give the author a "Solution", or mark as "Kudo", if it solves your problem, thank you very much.
09-14-2023 11:36 AM
Thanks Dr! As I suspected. My old Shaw system had a UPS backup powering the modem.