Forum Discussion
Telus TV+ app UX is poor for easy viewing
Recently switched from Shaw to Telus for TV, while I personally don't have any problems with using the Telus provided hardware (TELUS TV Digital Box) and TV+ app, my grandfather cannot reliably use i...
Thank you for your suggestions but using the guide is too complicated for him and has a really hard time remembering what steps and buttons to use in relation to what's going on the tv, so using the guide confuses him. He is capable of using the number pad and channel change buttons when only the tv channel is displayed.
The assistance button doesn't seem like it would work either and would pose further confusion. At least when i used it, it wasn't very good getting where i wanted it to go with tv channels, although i didn't play around with it too much.
Optik-Kate
TELUS Team Member
TELUS Team MemberI double checked the interface, and I believe the best combo of buttons to get to Live TV would be "guide" + "ok", and then he can use the channel surf button and number pad. He doesn't need to navigate channels within the guide at all if he doesn't want to.
