Forum Discussion

rooktv25's avatar
rooktv25
Friendly Neighbour
11 months ago

Satellite TV Receiver issues

I have a 9241 PVR which has already been replaced once but the problem persists.  Certain channels (and more all the time) come in like the video is jerky.  Very irritating.  I did speak to a Telus a...
TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
11 months ago

Appreciate your patience with getting the new receiver. Is the new one you were sent working for you, or are you still experiencing issues?

rooktv25's avatar
rooktv25
Friendly Neighbour
11 months ago
No. It did not solve the problem
  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team
    11 months ago

    Gotcha. We'll send you a private message to discuss further, thanks.

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