Forum Discussion
Phil_Harmonic
6 years agoOrganizer
Replacing old home telephone wire?
I have VDSL internet on a 50 Mbps plan and I'm only getting 38 Mbps. After checking with my ISP and doing all the testing of my line and modem over the course of a week, I'm pretty convinced my slow ...
Phil_Harmonic
6 years agoOrganizer
There is what looks like a phone cable that runs across the ceiling to the wall behind the bedroom.


The bedroom is on the other side of this wall:

But when I trace this same cable, it terminates over at the panel box as an exposed dangling wire:

I have now tested the phone jack in the bedroom and it does not work. So that is why.
Phil_Harmonic
6 years agoOrganizer
So, interesting development. I tested the phone jack in the bedroom, it does not work. I also tested the phone jack in the kitchen and it works. I am getting these speeds:

As you can see, the phone jack in the kitchen is providing the kind of speed I would expect from a 50 Plan. The phone jack in the dining room is only giving 38 Mbps.
So I wonder if the dining room jack itself is faulty, or if it's the line behind it. Does this also mean there is a splitter somewhere that divides the kitchen jack from the dining room jack?
The kitchen jack is really inconvenient to use. I'm not sure how I would run a cable to it, as there are radiators, and cupboards, etc., along the walls that are in the way.
- polecat6 years agoAll-Star
Phil_Harmonic xray I didn't see that but i found it . Ok line in white and blue the other line Whitch says modem is hooked up white and blue-------that wire could be living room wire where the modem is or the kitchen outlet. that tests good. There is a bunch of wires that are hidden in a wall ???? I think the line in is the one that comes in by dryer vent. Not from conduit.
- xray6 years agoHero
I seem to have lost the ability to upload pictures. It just hangs.
Your modem jack is here:
- Phil_Harmonic6 years agoOrganizer
Check your PMs
- polecat6 years agoAll-Star
Phil_Harmonic Its not hard to do on ( line modem phone) make sure colors match There is a piece of paper under that modem thing might give a clue to the tel circuits.
- polecat6 years agoAll-Star
Phil_Harmonic Your loose wire from bedroom hook it up to the block using the correct colors Previous post
- Phil_Harmonic6 years agoOrganizer
There is no jack in the laundry room.
- polecat6 years agoAll-Star
Phil_Harmonic I will narrow it down again. Terminal between panels. To me looks like white goes to green ------blue to red------it is like a little switch open the empty one and hook wire to bedroom to it w to g -------b to r Just follow colors the way they are hooked up Could be white to red etccccc IN THE BEDROOM OPEN IT UP AND SEE WHAT COLORS ARE HOOKED TO THE RED AND THE GREEN USE THOSE COLORS TO MATCH BOTH ENDS OF THE WIRE IF the outlet does not work then the living room and kitchen are fed a different way. blue and the white should be used on both ends.
- xray6 years agoHero
Agreed, the wiring is a mess and it needs a professional to sort it out. In the meantime I recommend running a good quality phone extension ffrom your modem to the Modem jack in the laundry room and forgo using any of the wall jacks.
- NFtoBC6 years ago
Community Power User
"So I wonder if the dining room jack itself is faulty, or if it's the line behind it. Does this also mean there is a splitter somewhere that divides the kitchen jack from the dining room jack?"
Seems like you have narrowed it down to the Jack, or the wiring to it. Next step becomes to try and see if you can trace the dining room jack wiring back to where it connects with the rest of the wiring. The issue could be damage to one of the wires in the bundle, and simply switching to a different pair at both the jack end and where it connects to the rest of the wiring might be the fix.
I agree with polecat that the existing wiring is a mess, and who ever installed it takes no pride in their work.
- polecat6 years agoAll-Star
Phil_Harmonic You must be in alberta Jack rabbit. It is a mess ---outside box 3-4 tel wires out along wall and in telus did not do this. The box cover is not on correctly crooked the screw on the right side is not normal unscrew it and see the mess in there. The pipe from that box also has tel wires in it so somewhere in the house is a set of terminal blocks to seperate out the two suites. A previous person has strung wires to where they wanted a phone and drilled through the wall not right. See if you can see where the pipe wires go to. Who ever finished the basement covered them up. The terminal blocks should be close by the electrical panels. There must be another panel somewhere for the second meter. Another basement? IS THIS A DUPLEX. I love to help people retired power lineman. Private message me with your phone number and i will try to help you. And best time to phone you Open box first and have look.
- Phil_Harmonic6 years agoOrganizer
Bonus rabbit pic:
