Forum Discussion

BigAl2's avatar
BigAl2
Friendly Neighbour
2 years ago
Solved

Recording time

We just switched from Shaw to Telus .My neighbor has had Telus for a year or more and he showed me the features that helped me be comfortable with switching to Telus. Telus set us up with Optic TV+.T...
  • Rocky3's avatar
    Rocky3
    2 years ago

    ichi730 

    Perhaps now knowing the tuner is 21T you can delete your post as not applicable to the OP.

    Telus TV 21T does not have any user adjustment to recordings. 

    I keep asking for a separate thread specific to 21T issues to stop this confusion of advice for the older PVR tuner.

MrsHill's avatar
MrsHill
Neighbour
2 years ago
Thanks but we've never had time padding on motorsports unfortunately and we always record the event live.
Optik-Kate's avatar
Optik-Kate
Icon for TELUS Team Member rankTELUS Team Member
2 years ago

Thank you for flagging this. Can you provide the time, date, and channel of some of the events that should have been post-padded, but didn't? this will help us with the investigation. Thank you. 

  • MrsHill's avatar
    MrsHill
    Neighbour
    2 years ago

    It was ch 960 Fox Racing on Sun May 19th. I don't know what time it was, the recording has been deleted and I can't seem to go that far back on the guide. It was the Gerber Collision and Glass NHRA Route 66 Nationals, Finals. I know I recorded the entry on the guide that said LIVE. Thankfully I also recorded the show after it.

    • Optik-Kate's avatar
      Optik-Kate
      Icon for TELUS Team Member rankTELUS Team Member
      2 years ago

      Thank you for the info, we will investigate why the auto-padding didn't occur! 

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