Forum Discussion

Urbanmisfit's avatar
Urbanmisfit
Neighbour
7 months ago

Netflix size on Samsung

when I run Netflix through the Telus remote the picture is absolutely huge. Can't see the upper or side menus. Pic seems OK when a movie is selected and played. Resolution is what it should be when...
TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
6 months ago

Do you have our newest digital Optik boxes or our classic PVR/STB?

Urbanmisfit's avatar
Urbanmisfit
Neighbour
6 months ago

No idea. It's round and white: 5in X 8 in tall and smarter than me 

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team
    6 months ago

    We'll send you a private message to get further details

    • HankMallard's avatar
      HankMallard
      Neighbour
      6 months ago

      I have the same problem with one Telus box. Netflix picture too large. works ok through app on Samsung frame tv though. 

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