Forum Discussion
Lcar
3 years agoFriendly Neighbour
[Megathread] Emergency alerts
Wondering why we are getting emergency alerts a few times every hour for Alberta. We are in BC no where near the affected areas.
it defeats the purpose to have an emergency alert system when i...
Fabylous
3 years agoNeighbourhood Alum
Hi Nothrilled I noticed a few others receiving alerts from places well outside their area. These alerts are cell broadcasted through our network. We are not choosing to which location they are going. If you want more details on these alerts please see this link. https://www.telus.com/en/support/article/alert-ready-faq
Nothrilled
3 years agoFriendly Neighbour
Since it seems random ( not everyone gets it) I’d thinking it’s a glitch that they haven’t figured out how to fix yet and just say it’s the CRTC system
This was in another message from a while ago
TELUS Employee
05-31-2022 07:34 PM
Hi ulrichd (https://forum.telus.com/t5/user/viewprofilepage/user-id/43214)
We're working through a bug where the Emergency Alert System wasn't registering location appropriately. Obviously you don't want alerts that are in a different part of the country - so this should be resolved shortly. There is no option to
disable the Emergency Alert System - this is a mandatory requirement to provide as part of the TV license from the CRTC.
This was in another message from a while ago
TELUS Employee
05-31-2022 07:34 PM
Hi ulrichd (https://forum.telus.com/t5/user/viewprofilepage/user-id/43214)
We're working through a bug where the Emergency Alert System wasn't registering location appropriately. Obviously you don't want alerts that are in a different part of the country - so this should be resolved shortly. There is no option to
disable the Emergency Alert System - this is a mandatory requirement to provide as part of the TV license from the CRTC.