Forum Discussion
6 months with TelusTV-21T – Basic system Improvements?
Just concentrating on the really basic expectations I think every user would expect from a ‘TV Guide’ & a ‘Recording’ perspective for paying customers. This is for the TelusTV-21T STB with cloud reco...
Hi Flash54321 sounds just like my interaction with the salesman. Promised the world but delivered nothing!
Pity because their fibre optic internet is outstanding. I am still counting down the days till my contract expires, the TelusTV-21T system is lacking in so many areas and I suspect that although development is ongoing it's probably going to take years. As a full paying customer we should be getting at least somewhere close to what others are offering, or at a seriously marked down price.
As internet and TV is closely bound together, i.e you can't get Shaw/Rogers TV with Telus internet then I am and have been deterring others to switch. At the end of the day, most people want a reliable and function TV system that just works. It should have been withheld from release and not inflicted on users till such time. I suspect all the negative impact & publicity from this release is going to have a huge negative impact on the company.
I will not recommend and I will never trust Telus on 'face value' ever again...
Agreed. I was a Telus fan for so long but now I’m advising all to stay away. It’s super frustrating because I couldn’t wait to get back to Telus and now I regret it.
Did you know they removed the ability to set recordings from your phone on the legacy Optik TV so that you’d have to upgrade? It was a feature I used often before switching to Shaw and when I came back years later it was gone.
Did you know they removed the ability to set recordings from your phone on the legacy Optik TV so that you’d have to upgrade? It was a feature I used often before switching to Shaw and when I came back years later it was gone.
KHRTELUS Team Member
Hi Flash54321
You should absolutely be able to set, manage and edit recordings from the TELUS TV+ app for both the new and legacy Optik TV platforms. If you cannot - you may need to talk to a technical support representative.
