Billing system is broken broken broken

Hi Canampsych  we hope you were able to make payments by now.  What you can try and do is clear your browser history and try to connect again.  If all fails you can always make payments using about Bank app and make payment through there.  You can enter the account specifics to which you want to make payments for and directly connect there.  For business accounts:    https://www.telus.com/en/qc/business/support/article/how-to-pay-your-bill?intcmp=tcom_business_search_1_page_cta_how_to_pay_your_business_bill&linkName=search_result_payment_methods__businesssupport_vertical&linkPosition=search_result_11

For residential service:  https://forum.telus.com/t5/Home/Home-Solutions-Payment-Options/ta-p/135320?intcmp=tcom_personal_search_1_page_cta_home_solutions_payment_options&linkName=search_result_how_to_pay_your_bill_support_vertical&linkPosition=search_result_3